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TOPIC: Can't even log in to Client!

Can't even log in to Client! 3 years 5 months ago #748

When I found that site, I was ver excited... Until I was wanting to simply log in to client. Then in the windows speech balloon I saw that message... "The remote host closed the connection". And I'm still very excited about that site and that program. Please, help!
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Can't even log in to Client! 3 years 5 months ago #749


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Service is up and running as we speak, last maintenance break took place week ago.

Assuming you are giving the right username/password, the most probable cause is the network/firewall issue.
Some networks or firewalls by default block non-standard ports/software. You should check that.

More about known problems/solutions, including required network ports: raypump.com/help/5-faq?showall=&start=9

Let me know if that helps.
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