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TOPIC: Still can't log in to client!

Still can't log in to client! 3 years 4 months ago #801

I can't log in to client. In windows speech balloon I saw the message "The remote host closed the connection". Even I had turned off my firewall - it's still not
working. I tried restarting the client with still turned off firewall. Still nothing. Somebody know what to do? I need that ASAP.
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Still can't log in to client! 3 years 4 months ago #806


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Sorry, I'm not sure what is wrong in your case. Service is operational - there was a longer break during the weekend, but nothing else.
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Still can't log in to client! 3 years 4 months ago #808

I think I have discovered why is not running. I'm living in Poland and I have Internet from Orange and Livebox router. And there is another firewall, and I'm asking you what to do about this: 1drv.ms/1owx7VV (image, click)
Can someone tell me what to do? Please help! :(
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Still can't log in to client! 3 years 4 months ago #810


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Try to temporary turn off the firewall. Check if RayPump works. If yes - you should tweak your firewall settings, as explained in "Known issues"
(...)
Firewalls and limited networks
Some firewall might block RayPump form data transmission. If that occurs to you, temporary turn off your firewall, check if that helps. If yes - unblock ports 873, 5015.
Some public networks, hot-spots do not allow to use services on non-standard ports. Keep that in mind traveling with RayPump :)
(...)
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Still can't log in to client! 3 years 4 months ago #811

I know I have read that notice, but I'm asking for help what to write in that LiveBox's firewall section.
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