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TOPIC: Bought render points but they didnt' appeared

Bought render points but they didnt' appeared 2 years 6 months ago #1124


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  • oskiman's Avatar
  • oskiman
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Hi,
I bought yesterday render points (2000) via Paypal but I haven't them. Where are they? I kind of need them this weekend :(
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Bought render points but they didnt' appeared 2 years 6 months ago #1126


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  • blending software ideas
  • melon's Avatar
  • melon
  • PumpOperator
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Hi,

There is an issue with PayPal communication - rarely the payment confirmation is not send from PayPal site back to RayPump.
In such case we handle adding Render Points manually - drop me an email at , that payment has not been processed correctly, and I'll fix that asap.

Sorry for inconvenience, bug appear not very often and so far I was not able to trace the source of the problem. So,we have to deal with manual fixing for now.
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The following user(s) said Thank You: oskiman

Bought render points but they didnt' appeared 2 years 6 months ago #1127


  • Posts:10 Thank you received: 1
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Thanks! I've got the points already. Cheers
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