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TOPIC: HELP! Rendered Frames are Blank

HELP! Rendered Frames are Blank 2 years 5 months ago #1159

Today I used 3000 render points and the frames I got back are blank!
I really need to get this sorted as I spent almost $70 to render this scene for a time critical project and Raypump has failed to deliver.
Please if you can help me sort this out it would be great.
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HELP! Rendered Frames are Blank 2 years 5 months ago #1168


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That sounds serious.
Have you done test rendering before (single frame with Free Renders or single frames full resolution with Pro Renders)?
If so, were they looking OK?

We should together investigate this case - after that I'll reassign lost Render Points to your account.
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